Coordinated Entry Department

The Coordinated Entry Department is where the process of obtaining assistance with housing begins at Housing First. Coordinated Entry allows all applicants to receive equal, fair, and consistent service throughout the housing process.

When those experiencing homelessness, or imminent risk of homelessness request help, they begin the assistance process by meeting with an intake specialist to determine program eligibility. Once it is determined that a person is likely eligible for a program, they are assigned a case manager. The Case Manager will work to connect the individual or family to community resources, as well as explore other housing options that may be available. When an opening becomes available in a specific housing program, the individual will be referred to that program.

If you are experiencing homelessness, or are at imminent risk of becoming homeless, please contact us at 251-450-3345 or

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Admin Office
107 St. Francis Street
Suite 1970
Mobile, AL 36602
Phone: 251-450-3345

Housing Assistance/
Downtown Office
279 N. Washington Ave., Bldg. 3
Mobile, AL 36603

Downtown Office